F.A.Q.s

FAQs

Why Piqtura?

You always admire some stylish home designs that your friends rave about.
What do you think, what make their living room ambient so pleasant? And you have probably asked yourself numerous times, what do they know about interior design that you don’t?!
It is quite simple. They have amazing wall art.

Make your home a designer hub with Piqtura.
It will look irresistible to all your friends and they’ll envy you to the fullest.

WHY PIQTURA?
Unique, Premium and High Quality.
Unlike the cheap knock-offs you see on every corner, our canvases are meticulously crafted in-house and hand-stretched  – ensuring the highest levels of quality.
We have spend hours and days until we design that perfect image that suits everyones taste.
The uniqueness is guaranteed and it comes with that WOW factor.
And most importantly, our canvases are ready to hang right out of the box.

Yes, you do deserve it.
It has never been easier to turn your home into a comfortable, sleek space that oozes with smooth vibes and good taste.
Just click on “Buy” and leave the hard work to us.

What about the quality ?

* Hand-Crafted according to your order in our Florida, USA facility.
* With highest quality 342 GSM and 14 mill canvas with a satin finish.
* Guaranteed – no optical brighteners and will not yellow over time.
* Our premium latex water-based ink is resistant to environmental impact and certified for low chemical emissions. Also superior to solvent inks when it comes to image quality, scratch resistance, and durability.
* Hand-stretched by our experts and gallery wrapped over high quality SPF wooden frames. NOT hazardous MDF!
* All sets come ready to hang with 1.5 inch industrial sawtooth hangers!
* Ships in 3-5 business days!

When i will receive my order ?

Every single piece of beautiful art that you purchase from us, will be handmade in the USA and shipped promptly! We take an average of 2-3 days for processing. Shipping can range from 3-4 days.
Product /  Shipping         DHL Express
Processing Time        2-3 Days
Shipping Time         3-4 Days
Total       5-7 Days

 

Simply put, a maximum time frame of 8 days for any order that is not CUSTOM. During HOLIDAY times there may be delayed shipments. If we have address issues, we always reach out to customers for confirmation. Thus, in rare circumstances, it may take a few days longer.

Please make sure to reach out to us in the event that you experience a longer than usual wait time. Our customer service team will always respond within 12 hours! info@piqtura.com. We also have live chat available on the website 10 am – 5 pm Monday-Friday

How do I return something to you?

 

If you find any defect in our print.This includes any manufacturer’s defects such as loose or wavy canvas, scratches, bubbles , or fading. If this occurs, we will either replace your canvas print or fix it at our cost. When returning an item, it must be in all of the original packaging. All returns must be done within 60 days of date of purchase. We cannot give refunds or replacements after the 60 day limit has expired. When sending in a return, it can take up to 7 business days for the return to be processed. We do our best to process as quickly as possible. In the rare event of something out of the ordinary happens with our products or shipping, we will gladly work with you to find a solution.

 

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